FAQ – Frequently Asked Questions

How do we prepare the racks for transport?

First, we prepare them for transport in our Packing Department. We use special packaging materials for this purpose. This ensures they are protected against damage during transport. Any product consisting of several separate parts is packed in such a way that none of them becomes detached during delivery. Once unpacked at its destination, the stand is ready for quick assembly.

Do all products require assembly after delivery?

It all depends on the size of the display stand or shelving unit. For ease of loading and due to their dimensions, such products should be transported flat-packed, ready for assembly. However, there are some stands and shelving units that can be successfully transported in one piece. We will advise you on whether it is better to deliver a particular product in one piece or in parts once we have reviewed the design.

Is a visualisation of the product’s appearance being prepared?

We create an electronic model of the product using specialist software. This enables us to visualise and modify its appearance even before the prototype is built. Naturally, you will have constant access to the design work at this stage. We create an electronic model that can be zoomed in on and rotated in any plane, making it easy to apply any necessary changes.

Are the racks subjected to strength and stability tests?

One advantage of designing a virtual model is that it allows us to identify certain design flaws. The design software enables us to check that the components of the display stand are suited to the size and shape of the products on display.

What is the warranty period for our products?

Our products meet the highest quality and safety standards. Nevertheless, the risk of potential faults can never be entirely ruled out, which is why we provide a 12-month warranty on every one of our products. If you notice any fault with a display rack or advertising stand caused during the manufacturing process, please report it to us immediately. We will investigate your complaint.

Does the size of the order affect the price of the product?

Yes, the number of stands and shelving units ordered has a significant impact on the price. The larger the quantity, the more attractive the price.

What materials are the stands made of?

We mainly manufacture our display stands from metal. We can combine the metal frames of the display stands with HIPS, PVC, wood or plywood

Can advertising stands be fitted with LED lighting?

Yes, of course we use various types of display stand lighting, including LED lighting

Is it possible to set up retail islands and stalls?

We also supply shops with shelving and fitted units to organise their retail spaces.

Is it possible to arrange international delivery?

We deliver the products ordered to the customer quickly and safely; we work with transport companies all over the world.

What is the minimum order quantity?

We treat each order on a case-by-case basis and determine production quantities depending on the type of product. The minimum production run is 50 units.

What additional services does the company offer?

Our extensive range of machinery gives us enormous production capabilities. We carry out metalworking operations including: wire bending, tube and profile bending, sheet metal bending, laser cutting of metal, CNC milling, thermoforming, powder coating and large-format printing.

How can SIP guarantee high product quality?

We have our own in-house Factory Production Control system. The quality standards and procedures in place within this system ensure the production of the highest-quality products, including both racks and other metal components.

Can the company supply products used in the fight against COVID-19?

In the age of Covid-19, health and safety are more important than ever. We offer hygiene stations designed to enhance safety and prevent the spread of bacteria and viruses.

Does the company undertake unusual projects?

We provide a comprehensive range of POS materials. We welcome challenges; together with our clients, we develop ideas that become innovative, bespoke designs and, ultimately, finished products.

Does SIP produce prototypes?

Based on the detailed technical documentation, we build 3D electronic models and produce a prototype. We test it to check its durability, stability and functionality.

Is it possible to have a logo printed on the header when manufacturing the display stands?

We have state-of-the-art UV printing technology at our disposal. We use an Oce Arizona 360 GT plotter, which enables white ink printing and roll-to-roll printing. UV printing ensures extremely precise image reproduction – the highest print quality and perfect colour reproduction. We print on glass, plywood, MDF, metal, canvas, and thin and flexible substrates.

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